Known Issues

These are the known issues with Principalm version 7.4, which is the current version:

You may not see recent student grades in the Grades & Attendance screen. You can see all of the student grades by selecting a class then Grade Details. This will be investigated in a future Principalm release.
Older BlackBerry devices (ie 8300 series) will experience a longer than expected delay loading Grades & Attendance. This will be investigated in a future release of Principalm. (Other causes may be due to: type and speed of memory card, speed of BlackBerry device, size of dataset).
If you have multiple schools in Principalm you will notice a slight delay while navigating between schools. This will be investigated in a future release of Principalm. (Delay times will vary between datasets).
While in the Classes screen you can see the teacher, you are not able to see the Teacher’s schedule. This will be investigated in a future release of Principalm.

Multiple years’ worth of attendance data causes some Palms to crash. Delete your import folder contents, and use Rebuild Local Database at the start of the year to avoid this issue.
Some Zire 31 devices go back to sleep if you insert the Principalm card while the device is asleep – other Palms wake up for this, as they should.
Downgrading from later version of Principalm to Principalm 7.1 causes a temporary cosmetic glitch in the pop-up keyboard on the login screen.
You may notice that Classes and or Conduct is not available. This may be caused by your Principalm license, specifically that the license does not include these modules. Please contact Discovery Support if you are unsure of what your license includes.

Ejecting the Principalm memory card while the RFID scanner is running causes an error message to be shown, the error message is harmless.
Scrolling popup lists on Pocket PC don’t respond to the stylus for scrolling purposes.
You may notice that Classes and or Conduct is not available. This may be caused by your Principalm license, specifically that the license does not include these modules. Please contact Discovery Support if you are unsure of what your license includes.
Principalm login issues have been reported on various Windows Mobile devices. We have a workaround for this issue, please contact Discovery Support for further instructions.

In rare cases, while importing over a Novell network, Principalm Connect may crash, the workaround is to copy the files off of the network before importing them.
At this time unc paths are not supported. If your datasets/photos are located on the server, please map a drive to the server and specify that location in Connect.