Incorrect birthdays in Principalm

If birth dates are showing up correctly in the database, but NOT in Principalm:

This may happen when the date and time is not set correctly in the handheld. Principalm uses the date set in the handheld and the birth date value imported for the student to determine the age.

To set the correct date/time on your handheld:

On Palm: a. Select Prefs from the Main Menu screen b. Select Date & Time c. Click on the Date box d. Use the Set Date dialog to select the date e. Assure that todays date is in the Date box on the Date & Time screen f. Do the same for the time setting.

On Windows Mobile:

a. Select Program->Settings from the Start menu b. Click on Clock & Alarms c. Modify the Home Settings for Date and Time using the Clock & Alarm dialog.

The issue is still not resolved

If you are still having issues, ensure the following:

• Your date/time settings are correct:
• The date format used by your extracts do not match the default format configured in the extract file.
• If your extracts use a different format you will need to modify the extract file to use the correct format.